Game P999 Privacy Policy
How We Handle Your Data

01Who We Are

Game P999 is an online sports betting and Casino platform serving players across Pakistan. Our platform offers Cricket betting (including PSL and international T20 series), Football, Esports, live Casino games, slots and fast PKR withdrawals via JazzCash, Easypaisa, Raast and bank transfer.

When this Privacy Policy refers to "Game P999", "we", "us" or "the Platform", it refers to the operator of the Game P999 platform and all associated services accessible via the website and mobile application.

This Privacy Policy applies to all personal information collected from players who register, deposit, bet, withdraw or otherwise interact with Game P999 services. By using the platform, you confirm you have read and understood this policy.

02What Personal Data We Collect

The personal data we collect falls into the following categories:

We do not collect sensitive personal data such as health information, political views or biometric data. CNIC information is collected solely for age and identity verification purposes.

03How We Collect Your Data

Game P999 collects your data through several channels:

• Direct registration: Information you provide when creating your account, including name, mobile number and date of birth.
• Identity verification: CNIC details submitted when you complete your first withdrawal verification.
• Payment transactions: Transaction reference data passed between Game P999 and your JazzCash, Easypaisa or bank when you deposit or withdraw PKR.
• Platform activity: Your bets, Casino sessions, login history and account settings changes are recorded automatically as part of normal platform operation.
• Device and browser data: Technical information collected automatically when you access the platform, including IP address, device model and app version. This is used for security and fraud detection.
• Support communications: When you contact Game P999 support via live chat or email, the content of those communications is retained to assist with query resolution and quality assurance.
• Cookies and tracking technologies: As described in Section 7 below.

04Why We Use Your Personal Data

We process your personal data for the following purposes, each of which has a legitimate basis:

• Account creation and management: Your identity and contact data is needed to create and maintain your Game P999 account, allow you to log in, and manage your profile settings.
• Processing PKR transactions: Your financial transaction data is needed to process deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer. Without this, we cannot credit your account or send you your winnings.
• Age and identity verification: We are required to verify that players are adults (18+) and are who they say they are before processing withdrawals. This involves reviewing CNIC information.
• Fraud prevention and security: Device data, IP addresses and activity patterns are analysed to detect and prevent fraudulent activity, account compromise and abuse of the platform.
• Customer support: Your account and communication data is used by our support team to resolve your queries efficiently and accurately.
• Responsible gaming: Account activity data — including deposit volumes and session lengths — is monitored to identify patterns that may indicate a player needs responsible gaming support or self-exclusion assistance.
• Platform improvement: Aggregated, anonymised usage data is analysed to improve platform features, betting market offerings and the mobile app experience.
• Marketing communications: If you have opted in to receive promotional notifications, we use your contact details to send relevant offers. You can opt out at any time from your account settings.

05Payment Data & PKR Transactions

When you deposit or withdraw funds on Game P999, your transaction goes through one of our supported PKR payment channels: JazzCash, Easypaisa, Raast or bank transfer. Here is how your payment data is handled at each stage:

• When you initiate a deposit, Game P999 creates a transaction record containing the amount, timestamp, payment method and a reference number. Your full mobile wallet credentials (PIN, password) are never stored on Game P999 systems — they are entered directly on the payment provider's interface.
• Withdrawal requests are matched against your verified identity to ensure funds go to the account holder. The payment provider (e.g. JazzCash) receives only the data needed to process the transfer — your registered mobile number and the PKR amount.
• Game P999 retains transaction records as part of your account history. These records are used for dispute resolution, fraud detection and responsible gaming monitoring.
• Bank transfer transactions involve sharing your account title and IBAN with our banking partners solely for the purpose of processing the payment.

06Sharing Your Personal Data

Game P999 does not sell your personal data. We share it only in the following limited and necessary circumstances:

• Payment providers: JazzCash, Easypaisa, Raast and banking institutions receive the minimum data needed to process your PKR deposits and withdrawals.
• Identity verification services: Third-party identity verification tools may process your CNIC data to confirm your age and identity. These providers operate under strict data processing agreements with Game P999.
• Fraud detection technology: Aggregated device and behavioural data may be processed by fraud detection systems to identify and prevent account abuse. No individually identifiable data is sold through this process.
• Customer support tools: Our live chat and support ticketing platform processes communication data to facilitate your support interactions.
• Legal obligations: Game P999 may disclose personal data if required to do so by applicable law or a valid legal process. We will inform affected players where legally permitted to do so.

All third-party service providers that process data on behalf of Game P999 are bound by data processing agreements that restrict how they may use your information and require appropriate security standards to be maintained.

07Cookies & Tracking Technologies

Game P999 uses cookies and similar tracking technologies on the website and in the mobile application. These are small data files stored on your device that help the platform function correctly and give us useful operational insights.

The types of cookies we use:

• Essential cookies: Required for the platform to function. They keep you logged in during your session, remember your preferences and enable secure transactions. Without these, core features of Game P999 would not work.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, how long sessions last, and where players encounter issues. This data is aggregated and does not identify you personally.
• Security cookies: Used to detect fraudulent activity, flag unusual login patterns and protect your account from unauthorised access attempts.
• Functional cookies: Remember your settings such as language preference, display options and notification preferences to give you a consistent experience on return visits.

08How Long We Keep Your Data

Game P999 retains personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable record-keeping obligations. The general retention schedule is as follows:

• Active account data: Retained for the lifetime of your account plus a reasonable period after closure to handle any post-closure disputes or queries.
• Transaction records (deposits & withdrawals): Retained for a minimum of five years from the date of each transaction for financial record-keeping purposes.
• Identity verification documents (CNIC): Retained for the duration of your account and for a period after closure as required for anti-fraud and identity record purposes.
• Support communications: Live chat and email transcripts are retained for up to two years to support quality assurance and dispute resolution.
• Technical and device logs: Security and access logs are retained for up to 12 months and then purged on a rolling basis.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

09How We Protect Your Data

Data security is taken seriously at Game P999. We employ multiple layers of technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

• All data transmitted between your device and Game P999 servers is encrypted using TLS (Transport Layer Security).
• Personal data stored on our servers is encrypted at rest using AES-256 standard encryption.
• Account access is protected by password hashing — your actual password is never stored in readable form on our systems.
• Two-factor authentication (2FA) is available for all accounts and strongly recommended, especially for high-value accounts.
• Our systems are monitored around the clock for unusual activity, with automated alerts and manual review processes in place.
• Access to player data within Game P999's operational team is role-restricted — staff can only access the data they need to perform their specific duties.
• Regular security assessments and penetration testing are conducted on the platform infrastructure.

10Your Rights Over Your Personal Data

As a Game P999 player, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data Game P999 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is incorrect or out of date, you can request that it be corrected. For basic account details, you can update these yourself in your account settings.
• Right to deletion: When you close your Game P999 account, you can request deletion of your personal data. We will action this subject to any legal obligations that require us to retain certain records (such as transaction histories).
• Right to restrict processing: In certain circumstances, you can request that we limit how we process your data while a query or dispute is being resolved.
• Right to withdraw consent: Where data processing is based on your consent (such as marketing communications), you can withdraw that consent at any time from your account settings. Withdrawal does not affect the legality of processing carried out before the withdrawal.
• Right to data portability: You can request your personal data in a commonly used, machine-readable format where technically feasible.

11Children's Privacy

Game P999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on the platform requires confirmation that you are 18 or older, and identity verification before withdrawal confirms this.

If we discover that an account has been registered by someone under 18, the account will be closed immediately and any funds will be handled in accordance with our Terms and Conditions. Any personal data collected from an underage account will be deleted as soon as the situation is identified.

If you are a parent or guardian and believe a minor has accessed or registered on Game P999, please contact our support team immediately so we can investigate and close the account.

12Changes to This Privacy Policy

Game P999 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When material changes are made, we will notify active players via an in-app notification displayed on next login, and update the "Last Updated" date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of Game P999 after a policy update constitutes your acceptance of the revised policy. If you have concerns about any update, you are welcome to contact our support team for clarification before continuing to use the platform.

Minor updates — such as corrections to wording, updated contact details or clarifications that do not change the meaning of any section — may be made without specific player notification and will be reflected in the revised date on this page.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please reach out to the Game P999 team. We take all privacy queries seriously and will respond promptly.

The quickest way to get in touch is via in-app live chat, available 24 hours a day, seven days a week. For written privacy requests, use our support email:

When submitting a data access or deletion request, please include your registered mobile number so we can verify your identity securely before processing the request. We aim to respond to all privacy-related queries within 5 business days.

For a complete understanding of the rules governing your Game P999 account, also read our Terms and Conditions and Responsible Gaming policy.